We Are Open 24 Hours A Day
7 Days A Week!






3111 McCann Road Longview, TX 75605 Across from the Mall, 0.1 miles
of loop 281.

Tyler - Now Open!

3943 Old Jacksonville Hwy Tyler, TX 75701 Between Home Depot and Newks at Loop 323 and Old Jacksonville Hwy.


Our emergency room is easily accessible -we’re located at Seawall Blvd and 42nd St, close to Ben & Jerry’s.



Reception Hall

Urgent and Compassionate ER Care, 24 / 7.


At Hospitality Health ER (HHER), your comfort and well-being come first. Our state-of-the-art facilities in Longview and Tyler are full-service ERs open 24/7 and staffed by experienced, ER-board-certified emergency physicians who deliver prompt personalized care ranging from minor emergencies to trauma. The Hospitality Health ER team provides compassionate, high-quality emergency care for a comprehensive range of medical services.

Health Care Service

Full Emergency Services for All Ages.


Our facilities are equipped to provide you and your family with everything from urgent to emergency care: CT Scans, X-rays, ultrasounds, in-house labs, IV fluids, stitches, splints, emergency procedures and IV medications. From tummy aches to heart attacks, we’re prepared to handle all medical emergencies of varying degrees for children and adults. If major surgery or an extended hospital stay is necessary, we can directly admit patients to local hospitals. We even have pediatric-trained doctors and nurses on staff to put your little ones at ease during their visit.




Personal Attention. First-Class Medical Care.


Here, your needs and comfort come first. When you enter our doors, we welcome you into a clean, comfortable waiting room so you feel at home. You’ll be greeted immediately by staff members who are there to help. Throughout the entire experience, you can expect to receive personal attention and first-class medical care without the sky-high bills of a hospital ER.

Rest Room

Patients are our Priority.


The CDC reports that less than 30% of patients are seen in less than 15 minutes. Hospitality Health ER aims to do better. Unlike hospital ERs with long wait times, we get you back to see a doctor immediately. Your needs are our priority, so we treat them with urgency. And despite the frantic nature of emergencies, we are committed to ensuring that you have the most comfortable experience possible. Your emergencies are our emergencies.

White Image

ER Board-Certified Physicians for All Medical Emergencies.

Owned and operated by a family of nurses, our facilities are staffed with experienced ER-board-certified physicians. Your doctor will take the time to understand your condition before providing a diagnosis and coordinating next-level care with leading specialists and surgeons. Our facility is fully equipped with cardiac monitors, IV pumps, and emergency medications to make sure you are fully stabilized before leaving our care.


Dr. Beers


Dr. Castro


Dr. Hall


Dr. Kelly


Dr. Lebwohl


Dr. Lugo

Patient Reviews

I had utilized a different emergency room in town in the past, and it was adequate. Have also used 2-3 of the "urgent care" daytime facilities. But Hospitality was a high cut above the ER competition. From my first phone call to discuss their procedures, to the vehicle valet workers, to check-in, to the medical staff--all was top-notch. I strongly recommend!
Lee Berger
Lee Berger
00:56 28 Feb 18
Kudos to efficient service with caring staff that starts the minute you walk in. Arrived in severe pain & was quickly evaluated & treatment was started. Dr. Archer was very thorough. Several other family members have used Hospitality ER & they are constantly fast, efficient & caring to the patient as well as family members. Thank you Hospitality ER for setting the standard in urgent care!
Becky Rountree
Becky Rountree
02:56 08 Mar 18
Hands-down the most wonderful experience I’ve ever had in my life at a emergency. Also Sabrina just give me the best massage I’ve ever had. If I can avoid it I will never go to any other ER best experience hands-down the best emergency room. In all of Texas
Mac Media
Mac Media
04:34 22 Feb 18
I recently chose this facility due to having flu-like symptoms for 7 days. I have never been treated so well anywhere. They were courteous, helpful, and were always asking if there was something more they could do for me. It was like being treated in my own home. It has no stigma of an ER at a hospital. I was there only 4 hours. Had I gone to a local Hospital ER, I would have been still in the waiting room the next morning as there is a flu epidemic right now. I truly felt like they cared about me. I highly recommend this option for anyone considering ER visit that does not require a hospital stay.
Ms. Joy
Ms. Joy
00:54 06 Jan 18
I recently went to Hospitality ER because I was sick and we were concerned it was the flu. The hospitality was evident from the minute you walked in the door to the minute you left. The building was very nice with an array of drinks and snacks available. We did not have to wait long until we were call back, and that's when the visit went downhill. I was sat in the hallway where I stayed for 2 and 1/2 hours. They took my vitals took blood and the doctor talk to me while I sat in a chair in the hallway. They wanted to give me an IV, as I sat in a chair in the hallway. Literally sat in a hallway with other patients and employees walking by. I was never taken to a room and eventually two and a half hours later left with a diagnosis of bronchitis. No flu! We were asked at least 7 times while we sat in the hall if there was anything we needed such as a drink a blanket and even a massage. Everyone was very courteous, but it took so long and being treated in the hall I did not enjoy.
laney driggers
laney driggers
22:00 18 Jan 18
Hospitality health ER....is the best EVER ! I'LL never go anywhere else.I felt like a queen and I was very pampered! They kept me over night....and they took great care of me! Love ALL their staff & absolutely will reccomend them to everyone.Its a little far from where I live, but its worth it !
Gail Stevenson
Gail Stevenson
23:31 08 Feb 18
This place is #1! They have the most compassion and caring staff. Will never go ANYWHERE else. We were fortunate enough to have Justin the R.N. take care of us both times we visited. He is THE BEST. He listened and didn’t rush. Made everyone feel comfortable. Wish he was in our PCPs office!
Amy Cheatwood
Amy Cheatwood
17:33 24 Jun 18
Took my wife tonight for a broken toe. The nurses, doctors, and staff more than hold up to the name, Hospitality. A massage therapist comes around offering complimentary massages. The staff make sure you are taken care of, if you need a drink, snack, there's a TV if ya wanna watch it... they make you feel like you are family. I want to thank everyone that we came in contact up there, for being committed to loving those who come in.
Cameron Beard
Cameron Beard
04:19 12 Jun 18
I cannot say enough good things about the staff and facility at Hospitality. My daughter was seen here and treated for cellulitis and later transferred to Regional. After feeling ignored and unimportant here, I called Hospitality, whom promptly called Regional to explain the severity of my daughter's condition. Finally, they gave her the care she needed. The folks at Hospitality are wonderful and caring and treat you like your important, like you matter. So thankful for them!
Margaret Chappell
Margaret Chappell
06:07 03 Jul 18
Just today we visited your awesome facility there on Galveston's seawall...my poor bride stepped on a 3" stainless hook that went deep into one of her little toes. Your staff were quick and handled her with fantastic care. Felt like we were in and out in no time with little delay. Very professional staff, 5 stars richly deserved! Hope it's the last time we ever 'need' to see you guys again. 🙂
Wes C.
Wes C.
02:42 13 May 18
I was amazed when I walked into HHER. IT FELT LIKE A SPA. i can truly say I was pampered last night. THE RECEPTION i received was exceptional. I was offered, drinks, snacks, and a massage, in which I received.. The customer service was excellent, right down to the appearance of the employees, to the building. JUST BEAUTIFUL!!!Thank you