When I was pregnant with my first child, I relied on my daily visits to BabyCenter.com to prepare me for the little bean growing inside of me. I read all the baby literature I could get my hands on: Pregnancy from A to Z, What to Expect When You're Expecting , etc. With the proliferation of [...]
It was exactly like they advertise Fast, very kind, treat you very well
Best service and medical skills. What great customer service.
Penny Pugh Goggans
Never disappoints! Great people, atmosphere and care.
as an emergency medical technician, i understand the stress of the environment. however, hospitality ER is by far the nicest ER i have ever stepped foot in. from the RN’s to the MD, thank you for being an example to other ER’s of how to treat patients. i not only walked out feeling so much better in a short amount of time, but i left with a fuzzy blanket and a goody bag from the staff. hospitable is an understatement. the people here are incredible — i will recommend to all.
Friendly staff, hardly any wait time.
Fast service, super nice staff very helpful. Not that I want to go to the ER but when needed this is the place to go.
//Unfortunately accidents happen in life -- Fortunately Hospitality ER exists to help after those accidents with amazing service, compassion, and quality care. //The waiting room is spacious and looks both stylish and comfortable - complete with complimentary snacks and drinks. Not that I've had the pleasure to experience it; because, I have never had a wait!! No sooner than we arrive and I fill out 1 paper that the patient is then whisked to a private room and quickly attended to. Each space is very clean without having a "hospital scent/vibe". //All of the staff seems genuinely friendly and has taken timely and effective care of patients. All that and they provided my child with a fresh blanket and change of clothes after he bloodied his own during a late night visit; and after a different visit with another child - kindly presented him with a little gift bag for his bravery after sutchers. //They truly live up to their name at Hospitality Health ER... ����� Five stars from this mom of rambunctious boys!!
This place is so awesome. They went above and beyond in every aspect. There was no wait. They offered me a wonderful set up to stay the night due to my conditions and literally provided every thing you would absolutely need. Dr. Ernesto Lugo was the best. He never left a single thing out and was very attentive. Every employee I came in contact with took care of my with the biggest smile. The nurses were very sympathetic and checked up on me numerous time without me having to call. Hospitality ER will be my #1 choice from here on out.
Amazing experience from the time I stepped foot into the facility. They treated me with smiles and open arms. I felt right at home! Very clean and cozy. No wait at all...not even in the room once I went back! They even gave my daughter a gift since her birthday is tomorrow. Jenna gives great complimentary massages as well! AMAZING EXPERIENCE!!!! THANK YOU!!
I absolutely love Hospitality ER! They literally saved my life. I went to another ER before them with a swollen foot and pain in my chest and was sent home. I went to them the very next day and they found blood clots in my leg and some had traveled to my lungs, pulmonary embolism. They acted right away and took good care of me until I got admitted into the hospital. Thank you so much Hospitality!
Amy Simms Jones
The only reason I'm giving a 5 star review is there's not a 6 star. Took my wife last night best medical related experience ever the facilities were extremely clean and well maintained and the staff was second to none. They were quick efficient and extremely friendly. They even got parents food while they were waiting with our baby.
Jennifer Leigh Casebeer
The staff was over the top AMAZING! HOSPITALITY at its finest!
Sarah Kathleen Landrum
I spent Easter Sunday with a hurt shoulder in their ER. I could not have asked for a better staff, nurses, and doctors to take care of me. They were so kind to my husband and I - and made sure I was taken care of before sending us home and even followed up with me the next week. And the best part - they gave us 3 Easter baskets to take home to our kids! We will always come to them in an emergency! #nomorehospitals
Awesome people...awesome quick service!! Thank you for taking care of my baby yesterday!
Love the atmosphere. Awesome staff and establishment.
Very compassionate and empathetic staff. They went above and beyond to resolve the issue and I even received a courtesy call the next day! Along with a gift bag and warm blanket. They are awesome!
Awesome place...very professional..and very caring ...they make you feel like you are the only patient they have
I had to go in tonight, and was a little nervous because I’ve been to ERs before who didn’t have the friendliest staff, but this place blew me away. A wonderful lady brought out a wheel chair, I was checked in and had X-rays done with in 10 minutes. Shawna and Hayley were so sweet and the x ray tech and doctor were also nice and very comforting, I know where I’ll be going in the future for any emergency.
Holly Watson Krall Fonfara
Fast, friendly and quick in and out!!
Amanda Grubbs DeShazo
Great experience this morning! Super quick and very friendly staff!
Leslie Marie Costner
Great bedside manner. Wonderful staff. Quick triage and work up. Super clean and comfortable for the patients. They helped me recover quickly. I will be back if i need anything urgent!
Angela Kinka Montgomery-Adams
This was the best experience we've had at the ER ever!! The people was sooo nice! They were thorough with the care we received �we will be going and recommending that people go to Hospitality ER.
Please with the professional, friendly, and timely care. Thanks to the great staff.
Amy Stubblefield Avants
I kept hearing great things, but thankfully haven't had a reason to need them until Friday. My son had a mishap at recess, so we went to see if he needed stitches. We walked directly into a room (completely bypassed the waiting room) and the doctor was in before I had completed the first page of paperwork! They were incredibly thorough, and the staff were all incredible.
Now I see why their called “hospitality”. They were so nice I thought something major was wrong with me lol turns out their just living up to there name. This will be my go to er!
Fantastic service that lives up the name. Everyone is very friendly, and the service is promptly provided.
Will never go anywhere else! Staff is awesome,proffesional and quick.
Their always kind, respectful and go through and listen to concerns with genuine care as well as give through care. By far LOVE it!
Hospitality Health ER got my husband right in, took great care of him and even sent him home with a goody bag full of natural products (which I loved!). I was at ease knowing that he was being well taken care of while I was an hour away with our kids! Thanks Hospitality!
Seriously the best experience I’ve ever had! They made me feel very comfortable and everyone was so friendly. I wouldn’t go anywhere else.
Highly recommend Hospitality ER! Spent 2 days there this week. They are the most friendly and caring facility I’ve ever been to. Staff goes above and beyond to meet your needs and keep you comfortable!! And they explain what’s going on every step of the way. Did I mention I had Chuey’s for lunch one day. Mmmm. And sent home with goody bags. Can’t say enough good things about them. Exceptional emergency experience !
It was the best ER experience I've ever had. Friendly, prompt service. I was there an hour and a half and had a CT SCAN and a bag of IV fluids. Even got a massage and a gift bag. I'll definitely go back.
By far the best ER experience I’ve ever had. Everyone was very friendly and seemed to actually care.
Meranda Kaye Creasy
We came to have our little boy checked out tonight. Everyone was so nice! It will definitely be our go to place for future � emergency visits.
We love this place. We have been there several times. This last time they kept my husband 24 hours and then we went home. Then came back next day and was admitted to TMF. The dr that admitted him came to TMF and seen us and brought us a gift!! Hands down the best place ever. They kinda spoil ya . Great Dr.s ,Nurses and staff. Thank y’all so much.
Debbie K. Cotton
My son recently was seen by Hospitality ER. He was experiencing vision loss that was eventually found to be allergic fungal sinusitis.. which was wrapped around his optic nerve. This agency found this condition and sent him to Dallas for surgery and further treatment. I am so very, very thankful for this agency and the kindness and professionalism they showed my family. I also work in healthcare, but was unfortunately, out of the country when this emergency happened. Thank you for taking care of my son. He is doing well.
Fer Garduno Dls
Had to go in for an emergency and we loved ! Very clean and helped out very well. Would recommend it for any emergency go here. Wait is not long at all ! Very pleased
Beautiful, clean, and every staff member is super helpful and friendly.
I went in last Tuesday night and everyone was great. I had to be transported to the hospital and admitted and the transfer was flawless. Straight from Hospitality Health ER to Trinity Mother Frances hospital right into a room. So thankful!!!
Kelsee Jo McMillon
I cannot say enough wonderful things about this place. We had to take my baby girl in and they took such amazing care of her! Within an hour we had answers, medicine and discharge papers! She was a happy girl as she walked out with her Easter basket and new blanket. Thank you for being so wonderful!
I have taken my daughter here twice and each time was a great experience. The staff genuinely cares. They are very fast and efficient. I would recommend this ER to anyone I know!
I can't say enough good things about Hospitality Health ER. We got home last night from taking our son due to difficulty breathing, and the staff and Dr. Brunett were amazing and so calm and reassuring. My son is significantly better this morning, and I am so grateful for the people at Hospitality.
If I could give 10 stars, I would!! I can't say enough good things about this facility! A special thanks to Dr. Neal and Dr Lugo! I had a critical issue and the staff was prompt, courteous, and attentive to my needs every step of the way. Afterwards, I needed to be transferred to the main ETMC hospital, but 2 days later the Hospitality ER doctor came to my hospital room to check up on me. That really meant a lot!! They truly live up to their name - Hospitality ER.
Wonderful place! They have wonderful hospitality with amazing kind and concerned doctors and nurses! I will definitely return here in the future if something else arises with myself or someone else I know!
I hate hospitals. After my experience here I will be back whenever I need to go to the doctor! From the moment I walked in to the moment I left I felt comfortable. The front desk staff, nursing staff, and the doctor were all very friendly, knowledgeable, and treated me like they really saw me. It was a very different experience from a typical urgent care/er. The atmosphere was pleasant and relaxing. I didn’t feel stressed or anxious at all.
Teresa Avent Hodge
After retiring from medical administration, I find this facility very profession, knowledgeable and kind to every patient. No waiting anytime I have been. Entire staff was the best of the best. Owners should be very proud.
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